These Terms and Conditions govern the sale of products offered on the Bora Adore website. By placing an order on our site, you accept these terms without reservation. If you do not accept them, please refrain from placing an order 

The information available on our website may contain typographical errors or inaccuracies. Bora Adore reserves the right to correct or update any information on the site at any time without prior notice.

The products sold on our website are intended exclusively for personal and non-commercial use. All products are offered subject to availability. If a product becomes unavailable after an order has been placed, we will inform you as soon as possible and offer either an exchange or a full refund of the unavailable item.

Product prices are displayed in euros and include VAT applicable in France unless otherwise stated. Shipping costs are calculated based on the delivery address and will be specified during the checkout process. These fees may vary depending on the delivery method selected. A complete order summary will be provided before final confirmation of your purchase.

When placing an order, you agree to provide accurate, current, and complete information necessary for the proper processing and delivery of your order. Bora Adore cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer.

Once your order has been placed, you will receive a confirmation email including details of the items purchased, the total price, and the selected delivery method. You may track the status of your order through your customer account or by contacting our customer service team.

We offer a 14-day return policy from the date of delivery. If you are not satisfied with your purchase, you may return the items in their original condition, unworn, with the hygiene sticker intact and in their original packaging, for a refund or exchange, subject to our return policy. Please consult our Return Policy for full details.

Refunds will be issued using the original payment method within 10 business days after we receive and inspect the returned item

Sale items, gift cards, and certain hygiene-sensitive items are not eligible for return or exchange. For more detailed information, please refer to our Return Policy.

The risk associated with the products transfers to the customer upon delivery. We recommend inspecting your parcel upon receipt. If a product arrives damaged or defective, please contact us immediately so that we can resolve the issue in accordance with our policies.

Bora Adore reserves the right to cancel or refuse any order if suspicious or fraudulent activity is detected. In cases of confirmed fraud, we also reserve the right to restrict access to the website and suspend any associated customer accounts.

All transactions on our website are processed through a secure payment system. We accept various payment methods, including credit cards and other online payment solutions available at checkout.

We are committed to protecting your personal data in accordance with applicable regulations. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

Bora Adore reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon publication on the website. It is the responsibility of users to review these terms regularly.

For any questions regarding these Terms and Conditions, please contact us at hello@bora-adore.com